E Jobs in Vietnam

Responsibilities:

- Be responsible for the Surveillance, Fault Classification, Trouble Ticket Management, Duty Management, Process Adherence, Organization and Motivation of Shift Leader members and Front Office Manager.

- Allocate work to the personnel with training and skills capable of doing the task.

- Ensure the Front Office is adequately staffed at all times.

- Be responsible for adherence to all Processes and contribute in process improvement as part of operational efficiency.

- Attend in all meetings as responsible for Front Office activities.

- Organize weekly meetings with Services, and follow up action points.

- Ensuring a smooth operation of the day to day activities covering CORE, BSS, IN/VAS, Transmission.

- Be responsible for managing all Front Office and Back Office operational activities.

- Single Point Of Contact for all network outages and incidences.

- Manage Front Office operations financials.

Requirements :

- Degree / Diploma in Electrical / Electronic Engineering or telecommunication related fields.

- Minimum 10+ years of experience in the Operations, Network Implementation or Project Management of telecommunication projects specifically in the implementation of core and access network equipment.

- Good knowledge of market dimension (customer, competitor and suppliers) particularly on the telecom industry

- Good understanding on troubleshooting

- Highly developed Leadership skills

- Highly developed knowledge and skill in Negotiation and Communication skills (Presentation, Interpersonal, Influencing)

- Highly developed English language skill (spoken and written)

- Highly developed Ericsson equipment Knowledge

- Good knowledge and skill in IS/IT usage

Please you may submit application letter and CV, by mentioning join date availability and expected salary rate.

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