IT Helpdesk support - ICT- to be based in Japan & Vietnam
HTC Global Services
We are a MNC IT company, provides strategy planning and implementation at every stage of the software development life cycle through its quality Global Delivery Model. Our Service Offerings includes comprehensive IT services in the following areas: Professional Services ,Project Outsourcing, Offshore Development and Technology Practice. We are a CMM Level 5 Certified Company having operations in the USA, Australia, Singapore, Malaysia, Hongkong and India
Job Description
Technical skills:
Good knowledge of the standard Microsoft desktop environment including:
• Microsoft Windows (from version XP onwards)
• Microsoft Office Professional (from version 2003 onwards)
• Good knowledge of general network infrastructure
• Good knowledge of MS Outlook
• Knowledge of standard software components such as anti-virus and firewall software.
• Good knowledge of the Web and Internet Explorer.
• Knowledge of Adobe Acrobat
• Knowledge of Active Directory Administration
• Knowledge of general workstation hardware and peripherals such as printers, scanners, etc.
• Knowledge of workstation interaction with networks
• Basic knowledge of networking protocols
• Understanding of printer configurations
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